SAFE EXCHANGE PROCESS
PAYMENT PROCEDURES
TRANSACTIONS
SHIPMENT
MY ACCOUNT
Getting Started
STEP 1: REGISTER
It is very simple. Just click on the "Register" link on the top portion of all pages or "Join Us Now" button on the Sign-In page. Accept the User Agreement and fill out the registration form. And you're on your way to becoming a member.
REMINDER: Make sure that you have fully read and understood the User Agreement and entered correctly your email address since this will be the primary means of authenticating your account and receiving messages from BNSP and other members.
STEP 2: AUTHENTICATE
Next, you need to activate your account through your registered email address. Just follow the directions shown in the message sent to your registered email address. Once you activate your account, you can use and enjoy all the member benefits.
Please Note: To insure the authenticity of data, we request all users to provide accurate information. Complete information is vital when dealing with on-line transactions.
Sign In
Why can't I sign-in?
There are a variety of reasons that may cause this. Make sure that you've done everything in the list below to sign-in:
- Check if you've supplied the correct username and password. Remember password is case sensitive;
- Activate your account;
- Ensure that your account is not deleted.
- Make sure you have activated your account and received confirmation through your registered email address.
What if I forgot my password?
If you forget your password, click “Forgot Password” and enter your registered email address. You will receive your sign-in information(s) to your registered email address. If you're registered email address in no longer valid, email us at help@SafeExchange.net to update your account. For a faster response to your request, please include your username, complete name, birth date, old and new email addresses in your message. Wait for our call to confirm changes. You can also call (632) 824-5447 from Mondays to Fridays (9am to 7pm) for assistance.
What if I forgot my username, password, email address?
If you forget your username, password or email address, email us at help@SafeExchange.net to verify our records. For a faster response to your request, please include your complete name, birth date, and possible email addresses used for registration. Wait for our email. You can also call (632) 824-5447 from Mondays to Fridays (9am to 7pm) for assistance.
Account Activation
Why do I need to activate my account?
To complete the registration process you must activate your account through your registered email address. Only registered members can avail of SafeExchange services.
When do I activate my account?
To be able to access and use SafetyCorner services you are required to activate your account:
- After registration,
- Every time you change your email address,
- When you change your username (applicable for old members with invalid usernames).
What happens after activating my account?
You will receive an email confirmation that you have successfully activated your account. Incase you don't receive any confirmation, email us at help@SafeExchange.net and include the following details for a faster response to your inquiry: Username and Registered email address.
User Account
How do I create and update my user profile?
To create and update your user profile, login to your account then click “Edit Profile” and update the appropriate section that you want to edit. Make sure to press the "Save" button after your changes have been made.
IMPORTANT: It's important to keep this information accurate and up-to-date. If any of your information changes, you don't need to register again.
How do I delete my account(s)?
Deleting your account prevents you to use SafeExchange services. To delete an account, email us at help@SafeExchange.net. For a faster response to your request, please include the username(s), password(s), complete name(s), birth date(s), email address(es), and reason for deleting in your message. Wait for our email or call to confirm request. You can also call (632) 824-5447 from Mondays to Fridays (9am to 7pm) for assistance.
I have more than one account, can I merge my accounts?
Yes, you can merge your accounts provided that two (2) of the following user information is exactly the same: Complete Name, Birth date and Gender, Email Address, Mailing Address.
To merge an account, email us at help@SafeExchange.net. For a faster response to your request, please include the username(s), password(s), complete name(s), birth date(s), email address(es) and reason for merging in your message. Wait for our email or call to confirm request. You can also call (632) 824-5447 from Mondays to Fridays (9am to 7pm) for assistance.
Why do you ask for my mother’s maiden name?
For security purposes in case you forget your password in the future, we need to confirm your identity. We will ask for your personal information as what you have entered during your registration such as your mother’s maiden name for security purposes.
RETURNS
REQUIREMENTS
PRIVACY & SECURITY
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