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FREQUENTLY ASKED QUESTIONS
SAFE EXCHANGE PROCESS
PAYMENT PROCEDURES

TRANSACTIONS

SHIPMENT

MY ACCOUNT
RETURNS

REQUIREMENTS
PRIVACY & SECURITY

Are services offered by SafeExchange, safe and secured?
Absolutely! With the kind of system formulated, SafeExchange assures you that you are protected as a Buyer and Seller every step of the transaction.

Will SafeExchange sell or disclose my email address or any private information to other companies?
None disclosure of members’ data policy is strictly enforced by SafeExchange.net.
Only our forwarder will be given limited data for shipping purposes.

Is sending my personal information over the internet safe?
All personal information held by SafeExchange.net is stored on secure servers that are protected in a controlled environment.

To help us keep your personal information secure, you should at all times keep your password, username and SafeExchange.net account details used on this site confidential. If you become aware of unauthorized usage of your password, user-name or account you should contact us immediately.

How does SafeExchange.net protect against fraud?
SafeExchange.net is the safest online delivery solution that protects both the Buyer and Seller.
Advantages to Buyers:

  • Payment to Seller is secured until Buyer accepts the merchandise.
  • SafeExchange.net tracks the shipped merchandise and verifies the delivery.
Advantages to Sellers:
  • The Seller is permitted to ship only after SafetyCorner.net verifies and secures good funds.
  • SafeExchange.net notifies and confirms when Buyer receives and accepts merchandise.

Why do you ask for my mother's maiden name?
It's an extra level of added security. This is to confirm your identity over the phone or if you have forgotten your password.

Where do I find your privacy policy?
Click here to read our privacy policy.

How do I know if my information is being transmitted securely?

  • If the URL contains https:// at the start of the address;
  • If there is a security lock icon at the bottom right corner of your browser.

    In either case, this is an indication to you that any information you type in the browser is transmitted with 128-bit encryption. This is the highest level of encryption available in browsers without a special plug-in.

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